Salon Reception Position
In our Grooming Salon, we will provide kennel free holding areas with gated, picket fence enclosures and faux grass. Our open concept Grooming suites will have a relaxed spa-like feeling.
We will also have a private Wellness suite, which will have a more secluded bathing and grooming experience to the pet with additional care needs.
We will only use state-of-the-art grooming equipment, industry trusted tools, and superior grooming products. In the Grooming Lobby Reception, we will display a private collection of the grooming products we use for our clients to purchase. As well, in the Wellness Spa Reception, we will stock the best in wellness products and CBD for our furry customer’s dental, skincare, mobility, and behavioral needs.
Providing comfort and safety to our furry clients will be top priority.
Responsibilities
Handling animals with care, compassion, and consideration
Communicating with pet parents
Using Grooming software (Daysmart Pet) and POS System (Clover)
Checking pet clients in and out at reception desk
Answering reception calls and scheduling groom appointments
Inputting furry client and pet parent info into software system
Coordinating scheduled appointments with Pet Stylists
Assisting Pet Stylists and other pack members when available
Recommending product to customers/upselling services
Daily cleaning and sanitizing of shared salon areas
Working as a pack team member
The ideal candidate will have the following qualifications:
Reception software training
POS System training (Clover)
Customer care and communication skills
Salon cleaning and sanitizing skills
Recommended Skills
(training provided as needed)
Grooming software training (Daysmart Pet)
Grooming salon reception field experience and/or working in the pet grooming/supply industry
Grooming product knowledge (including ability to recommend product to customers and upsell services when necessary)
Dog behavior education and handling experience (including experience with senior dogs, puppies, dogs with additional healthcare or behavioral needs)
General knowledge of recognizing standard dog breeds and coat types
General knowledge of Identifying dog skin, coat, or other health concerns
Position Details
Job Types: Full-time, Part-time
Salary: From $28,000 per year (starting at $15/hour)
Benefits:
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Employee discount
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Flexible schedule
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Pet Industry education assistance
Schedule:
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4 hour shift
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8 hour shift
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Flexible hours
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Holidays
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Monday to Friday
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No nights
If you're interested in becoming part of our pack, contact us here or email tracy@tracybryan.com